Bourne Textured Ceilings (“we,” “us,” “our”) is committed to protecting the privacy of visitors to our website (the “Site”) and clients who request our services. This Privacy Policy describes how we collect, use, share, and protect personal information, as well as your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name, address, email, phone number
Project details or descriptions you share when requesting a quote
Billing / payment information (if engaging our services)
Inquiries submitted via contact forms

Automatically Collected Information

IP address, browser type, referring page, device type
Usage data (pages visited, time on site, click paths)
Cookies, web beacons, and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries, provide quotes, and deliver our services
To communicate with you (email, phone) regarding your projects
For billing, payment processing, and recordkeeping
To improve and maintain our website, track usage, and analyze trends
To comply with legal obligations

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in limited circumstances:

With trusted third-party service providers (e.g. payment processors, email systems) who assist us in operations
If required by law (court orders, subpoenas, etc.)
To protect our rights, property, or safety, or that of users or the public

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve site functionality
Analyze traffic and usage patterns

You can disable or block cookies via your browser settings; however, that may limit some features of the Site.

5. Data Retention and Security

We retain your personal information only as long as necessary for the purposes described above or to comply with legal obligations.
We employ reasonable physical, technical, and administrative safeguards to protect data from unauthorized access or disclosure.
No method of data transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights such as:

Accessing or requesting a copy of your personal information
Correcting or updating inaccurate data
Requesting deletion or anonymization
Withdrawing consent (where applicable)
Objecting to certain processing

To exercise any of these rights or ask questions, contact us via the details below.

7. Links to Other Sites

Our Site may link to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our website and services are intended for users aged 18 or above. We do not knowingly collect personal information from minors under 18. If we learn we have inadvertently collected information from a minor, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version with a new “Last Updated” date. Continued use of the Site after changes indicates your acceptance of the updated policy.

10. Contact Us

Bourne Textured Ceilings
Columbus, OH
info@bournetexturedceilings.com
(614) 332-0675