Columbus, OH

Frequently Asked Questions

Not sure what to expect with drywall or textured ceiling repair? Here are answers to some of the most common questions we get from homeowners.

What is the best way to contact you?

Preferably text messages or emails for the quickest response. You can text or call (614) 332-0675 or email info@bournetexturedceilings.com.

If you call, please note unknown numbers might not be answered. Be sure to leave a voicemail speaking loud and clear, and Ernest will return your call as soon as possible.

Do you provide free estimates?

Yes, we do. You’ll get a clear estimate before any work begins so there are no surprises. If you're located out of my service area, we can often provide rough estimates based on photos and videos of the damage. In long distance, for a more detailed estimate, travel costs may apply.

How long does a typical repair take?

Most small to medium repairs are done in a day or two. Larger areas or detailed textures typically take longer, but we’ll always let you know the timeline before starting.

Is there a lot of dust or mess?

We work carefully to keep your home clean. Surfaces are protected during the repair, and we tidy up after so you’re left with a clean, prime and paint ready finish. However, depending on the size and complexity of the work, dust and debris cannot always be avoided. We can discuss dust when consulting in-person to give you a better idea of what measures can be taken to mitigate dust.

Do you guarantee your work?

All of our work is completed to a professional standard and guaranteed to be Prime & Paint Ready. However, when working over drywall or repairs installed by other contractors, we cannot guarantee the quality of that underlying work. What we do guarantee is that our portion will meet the highest standard and be fully ready for primer and paint. Painting over texture is the responsibility of your painter.

Will the repair blend in once painted?

Yes. We carefully match textures and surfaces so that once paint is applied, the repaired spot blends with the surrounding area and doesn’t stand out. However, if only the repair is painted and not the entire wall or ceiling, there may be a slight difference in sheen or color due to age and fading of the existing paint.

Do you also paint after the drywall or ceiling repair?

While we take pride in providing the highest quality drywall and texture work, we don’t include painting as part of our service. Painting is its own detailed process, and for the best results we recommend hiring a professional painter.

That said, we understand many homeowners prefer to do the painting themselves. To make things easier, we can apply a layer of primer paint on the repaired area if requested. This seals and protects the texture so it’s ready for you to paint with a color of your choice, whether you hire a painter or grab a roller yourself.

What does “Prime & Paint Ready” mean?

It means the repair is completed, sanded, and perfectly prepped so you don’t need to do any extra patching before applying primer. Once primed, the area is ready for ceiling paint and will blend smoothly with the rest of your newly painted wall or ceiling.

Can I paint the repair myself, or do I need a painter?

You can absolutely paint it yourself if you’re comfortable with it, many homeowners do! If you want a flawless match and finish, we recommend bringing in a professional painter. Either way, your repair will be done right and ready for that final touch.

Do you repair popcorn ceilings?

No, we can remove popcorn ceilings and apply new textures. We do not repair existing popcorn texture, but can help you update your ceiling with a modern, seamless finish. If your popcorn texture was applied before 1980, an asbestos test is recommended before any scraping or removal. Homeowners are responsible for testing and abatement when required. Don’t let that worry you—contact Ernest and he can explain options and the typical process so you can decide confidently.

Didn’t find your question or need more information? No problem — just send us a text or email and we’ll schedule a quick call to go over everything.

(614) 332-0675 | info@bournetexturedceilings.com

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